Shipping policy

At ASQR Lifestyle and our sub-brand Auraé, we are committed to delivering your orders quickly, safely, and with the highest level of quality. Every product—whether apparel, accessories, or premium jewellery—is prepared with care and checked thoroughly before shipping.

1.     Shipping Charges

We offer FREE SHIPPING on all orders placed through our website, with no minimum purchase requirement.

2.     Processing Time

Your order is processed only after payment confirmation. Processing includes product preparation, quality checks, and safe packaging.

2.1.  Estimated processing time by product category:

2.1.1.     Printed apparel: 2-3 working days

2.1.2.     Embroidered designs: 3-4 working days

2.1.3.     All-over printed apparel: 4-5 working days

2.1.4.     Jackets: 5-7 working days

2.1.5.     Auraé Jewellery: 1-3 working days (each piece is carefully inspected and packed in protective packaging to avoid damage during transit)

2.2.  Made-to-Order for Quality: All printed and embroidered apparel is produced after you place your order. This ensures fresh production, high-quality finishing, and accurate quality checks before shipping.

2.3.  Note: During high-demand seasons, festivals, or due to unavoidable delays (printer issues, design updates, or extended QC checks), processing may take longer.

3.     Shipping Coverage

We ship PAN India, delivering to metropolitan cities, towns, and even remote regions of Bharat. Our mission is to make our products accessible to customers in every part of the country.

4.     Delivery Timelines

After your order is processed and shipped:

4.1.  Metropolitan Areas: Delivered within 1-4 working days

4.2.  Rest of Bharat: Delivered within 4-7 working days

4.3.  Remote Locations: May take an additional 2-3 days depending on courier availability.

5.     Jewellery Shipping & Handling (Auraé)

5.1.  Since jewellery is delicate, we take extra measures:

5.2.  Every piece is checked and placed in a premium corrugated box.

5.3.  Tamper-proof outer packaging ensures security during transit.

5.4.  All shipments are insured until they reach your doorstep.

6.     Tracking Your Order

Once your order is shipped, you will receive a tracking link via email/SMS.
You can also manually track it from : My Account → Track Your Order